Last updated: October 16, 2026

For orders, shipping, returns, replacements, refunds or website questions, contact the customer support team for The Perfume Spot.

Store information

Store name: The Perfume Spot

Products: Perfumes

Customer support

Email: support@theperfumespot.store

Customer support is available Monday through Friday, 10:00 AM–10:00 PM. Please include your order number, checkout email address and a brief description of your question. We respond as quickly as possible.

Returns, replacements and visits

Email us before sending a return or replacement parcel so we can provide approval, the appropriate return address and safe packing instructions. To use our standard replacement process for a delivery issue, contact us within 24 hours after delivery and include relevant photographs where available. Mandatory legal rights remain unaffected.

Contact us before visiting or requesting pickup so arrangements can be confirmed.

Privacy and legal correspondence

Send privacy requests to support@theperfumespot.store with the subject “Privacy Request.” For legal correspondence, use the same email. Do not email passwords, full payment-card numbers or unnecessary identity documents.